Wanted to write you a quick note on our relationship with Cory Alan in finding our recent home. We just relocated from San Jose CA to Indian Wells. My family is a total of five with my wife and I and three small children (all under 6). Overall a very significant process/move.
My wife came into contact with Cory from one of the online listing sites. She submitted an inquiry online to get some help. Note prior to moving we have been coming down here for 10 years. All visits though have been exclusively in the PS area. We were not familiar with the areaÕs we were considering and needed help.
From day one Cory has been phenomenal. He responded to SarahÕs online request came within 5 min and included custom listings within 1 hr. From there he never put us aside for one minute. By far the most responsive real estate agent I have ever come across. He was very thorough in every visit home intel and area insight. In short the best real estate agent I have ever worked with.
I hope he is considered one of your top agents. If not for home sales then at least in customer experience. If heÕs not a top grossing agent I can only guess it's due to his relatively short time situated in the area and is still building up a client base. Hopefully he is handed a referrals on a regular basis. He represents your business at the highest level. He will definitely receive referrals from us.
In closing I hope this feedback is appreciated. I myself run a company (Digital Marketing) and see the highest value in employeeÕs who have instinct traits like Cory. I also almost never write any referrals or feedback related to good customer experiences. CoryÕs success with us is really what got me to sit down and pen this out. You have my approval to share this as you see fit.
I welcome any feedback or questions you might have.
I purchased my first condo downtown in 2013 with Mark Mills. Mark made me feel like I was his first priority, was always quick to respond to any emails and questions I had throughout the process with a genuine interest. I was equally impressed with his knowledge of the various neighborhoods downtown, as he's been a downtown resident himself for over 15 years. He took the time to get to know me as a person and research condos that fit my criteria and budget. I had the best possible experience with buying a home through Mark! I purchased my second condo downtown in April of this year, again with Mark, and I would definitely recommend entrusting him with one of the biggest financial decisions of your life!!! Be sure to check out his condo comparison chart! -
Make a list of every positive attribute you want in a real estate agent, and then paste Tracie's picture on top. And if you didn't add patience, sense of humor, and sympathy, please add those to the top of your list. I wish we could clone her and put one of her in every realty in the country. -
I wanted to take this time to let you know how wonderful your Palm Springs/Riverside agent, Elaine Stewart , has been to me over the past two months. Her knowledge, perseverance and positive attitude has helped me recently land a great secondary home in Palm Springs at Catalina Grove. Her quick wit and pleasant charm helped me remain calm and rest assured that all would be okay. Elaine was always available 24/7 to answer the many questions I had and still continues to do so.
Thanks for letting me share this with you. -
Michael P. - Palm Springs, CA
Occasionally in life, you just get lucky. That is how we feel about meeting Elaine Stewart in 2009 after she helped some friends acquire a property in the Coachella Valley. Elaine spent time with us in 2009 and again in 2010 during our intermittent visits to the area at a time when we were interested but undecided about making a purchase. Elaine remained in contact, providing us updates on the market by email, with no certainty that we would actually decide to buy. That speaks to the genuinely helpful way in which Elaine works with her clients. At no time in this process did we feel any pressure from Elaine. In fact, we felt just the opposite -- that she would not be happy unless we were happy. She was very patient with us, she understood that this was new for us and she was the consummate professional throughout the decision making period.
So, in early 2011, when we decided it was time to make a purchase, we let Elaine know that and the rest , as they say, is history. Elaine immediately helped us refine our search parameters, provided much advance information electronically to help us identify target properties and met us promptly upon our arrival in the Palm Springs area -- with an extensive list of properties scheduled for our viewing. She knew just what we wanted and didn't waste our time on properties that did not meet our criteria. At the same time, when we did some research and asked questions about other areas or communities or properties, Elaine was able to readily address these questions. Frankly, she simply knows the real estate market in the Coachella Valley. Elaine listened to us and proceeded accordingly. She gave us personal attention and tailored the viewing schedule to our wishes. We allowed five days to look at properties and were able to relax and enjoy the sun for the last two days!! And - we have never felt for one moment that we missed anything or could have done better. -
Darell and Deb; BC, Canada